'Preparing Automatic Repair' spinning forever. A black screen with only a cursor. A blue screen the moment Windows starts. It's not always dead — most boot problems are software and recoverable. Here's the exact order we work through at the workshop.
Step 1: Try a proper power cycle
Hold the power button for 30 seconds with the charger removed. Reconnect power and boot. This clears residual state and resolves 20% of boot loops on its own.
Step 2: Boot into Safe Mode
Force three failed boots (power on, hold power to shut down as the logo appears). On the fourth attempt Windows enters the Recovery Environment. Choose Advanced options → Startup Settings → Restart → press 4 for Safe Mode. If Safe Mode works, the culprit is a driver or startup app.
Step 3: Uninstall the last update or driver
In Safe Mode, open Settings → Windows Update → Update history → Uninstall updates. Remove the most recent one and reboot. If the problem appeared right after a Windows update, this fixes it 80% of the time.
Step 4: Startup Repair from Recovery
From the Recovery Environment: Troubleshoot → Advanced options → Startup Repair. Let it run — it can take 20 minutes. It fixes broken boot configuration data (BCD) without touching your files.
Step 5: System Restore
Advanced options → System Restore → pick a restore point from before the trouble started. Files are preserved, but recent app installs and driver changes are rolled back.
Step 6: Repair the system files
- Boot to Recovery → Command Prompt.
- Run: sfc /scannow /offbootdir=C:\ /offwindir=C:\Windows
- Then: DISM /Image:C:\ /Cleanup-Image /RestoreHealth /Source:WIM:D:\sources\install.wim:1 (adjust drive letters).
- Reboot.
Step 7: Rebuild the boot record
From Command Prompt in Recovery: bootrec /fixmbr, then bootrec /fixboot, then bootrec /rebuildbcd. This fixes corrupted boot sectors caused by failed updates or dual-boot changes.
If none of that works
You're likely looking at a failing SSD, a bad RAM stick, or corruption too deep for in-place repair. Our $49 diagnostic tells you within an hour whether it's a hardware fault or a full reinstall — and we recover data from failing drives first, always.
Windows still refusing to boot? Book a $49 written diagnostic — we recover your data first, then tell you exactly what it'll take to bring the machine back.
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